Citizens Advice Bureau

Which?

Howtocomplain.co.uk

Trading standards

Local library

Your local MP

Online newsgroup search for others having same problem, look for company name

General finance resource

Uk.telecom.mobile

Price comparison for Mobiles

Blagger.com complaints about companies

BBC watchdog

Your own website, listing compalint

Adviceguide advice/info on your rights

Advicenow the law and your rights

Consumer Direct run by the DTI

Energywatch for electricity & gas consumers

Postwatch   postal services

Regulators

Pensions Ombudsman

Pensions Advisory Service

Tax Adjudicator

Financial Services Ombudsman

General Insurance Standards Council

National Health Service:

Begin by complaining to the Trust or healthcare provider. This is Local Resolution

Discover their complaints procedure

If Local Resolution fails:

The Healthcare Commission 0845-601-3012

If this fails:

Contact the Health Service Ombudsman www.ombudsman.org.uk

If this    there is Judicial Review www.publiclawproject.org.uk/simpleguide.html

Consider the Independent Complaints Advisory Service    ICAS

The Patient Advice and Liaison Service    PALS

Scotland and Northern Ireland have their own procedures

NHS Direct 0845-4647

Mortgage Code Compliance Board

Estate agents Ombudsman      

RICS for estate agents

Consumerline

Sale of Goods Act 1979

Supply of Goods & Services Act 1982

The law

Small claims court

County court

Local Government Ombudsman

OISC Office of Immigration Services Commissioner    0845-000-0046. Immigration legal advice

Law Society

Bar Council

Legal Services Ombudsman

Gay lesbian Issues:

The Intercom Trust www.intercomtrust.org.uk

Schools

Dep. For Education & Skills www.dfes.gov.uk/childrenandfamilies

DfES parent centre   www.dfes.gov.uk/parentcentre

DfES for young people www.dfes.gov.uk/youngpeople

Advisory Centre for Education www.ace-ed.org.uk

Exclusion line 020-7704-9822

General advice Freephone 0808-800-5793